May 25, 2015

Point of Sale Franchised Outlet Software Download

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New Features:

  • The new Speed Post Tariff which is effective from 1 st October 2012 is   incorporated. 
  • The amount of Service tax and education cess will be rounded off as a single component to the nearest rupee for Inland and Foreign Speed Post Transactions.
  • Incorporated the new Postage Rate for International Parcels(Air and SAL)Provision for booking Express Parcel Post – Retail. 

Download Full setup:


                                                       Download

Update(s):


                                         


 or

Procedure to handle Finacle slowness

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First report the issue to fsidophelpdesk@infosys.com , get the ticket number and wait for the solution. 
If there is no solution in time, please follow the following. 
(i) If transactions are not posted and accounts are not verified
MAKE AN ERROR ENTRY WITH ALL DETAILS
(a) Delete the transactions in HTM
(b) Cancel the accounts in Account opening menu.
(c) In case of NSC/KVP, if user does not know registration number , search the same by providing CIF. Even then unable to find , then use HOAACVTD by providing account number in Temporary account number field and visit all the tabs. 

(ii) If transactions are posted or partly posted WITHOUT CHECKING WITH VOUCHER and accounts are not verified
MAKE AN ERROR ENTRY WITH ALL DETAILS
(a) If partly posted, user can not be deleted and transaction should be posted

(b) If partly posted, because of insufficient fund, fund the source account by making an error entry and by taking approval from head of the office and post the transaction. (After doing exceptional closing , closure proceedings may be transferred to the account from which amount was transferred). This should be done only by getting approval. 

(c) Verify the account in Account opening verification menu.

(d) In case of NSC/KVP, if user does not know registration number , search the same by providing CIF. Even then unable to find , then use HOAACVTD and visit all the tabs before verification. Otherwise it will not allow the user to verify

(e) After verification of account opening, account can be exceptionally closed in regular account closure menu and closure amount may be transferred to the office account / source account from which amount was transferred 

(iii) If agent commission is posted in excess.
MAKE AN ERROR ENTRY
Agent commission transaction contains 3 records (1) Debiting from Agent commission office account (2) Crediting in TDS office account (3) Crediting in Agent SB account.

After completion of entire work, (1) contact CEPT though email by providing transaction IDs to know which are the office accounts involved and intimate over phone (2) CEPT will make necessary changes in Agent commission office account and TDS office accounts and inform (3) Then User will transfer excess amount by debiting Agent’s SB account & TDS account and credit into Agent’s commission account. While doing this no other user should be logged in other than user who will do the contra transaction. (4) This should be done within 10-15 minutes and intimate to CEPT through email and over phone. (5) CEPT will revert back the changes and inform (6) After getting confirmation from CEPT, User can start EOD. 

Agent commission reversal entry may be done on any working day, if it is not feasible to do on the same day. 

Please note that this is only work around , it should not be regular practice. If user gets " Could not get responce from Server", user should check HFTI / HAFI to know whether transaction/ account is created or not. Without checking, user should not do other transaction .

Brief procedure of outward clearing at Sub office and Head office in DOP Finacle

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Outward clearing procedure involves at Sub office and Head office level. 

AT SUB OFFICE LEVEL

  1. The following steps are involved in the SOs they are menioned below 
  2. Entering the insturments by using the menu option HOMSO in counter PA login. 
  3. Verification of the instruments which are lodged by counter PA using the menu HOMSO in supervisor login. 
  4. Generation of text file using the menu HOMSOEX (by clicking on report radio button) 

AT HEAD OFFICE LEVEL

  1. The following steps are involved in HOS for handling both SOs cheques and HO cheques as mentioned below. 
  2. Open the Outward zone using the menu HMCLZOH 
  3. Generation of text file foe each SO by using the menu HOMSOEX (by selecting on file radio button) 
  4. Invoke the menu HPR to select the generated file, click on the icon and view the file path. 
  5. Download the files at HO by using the menu HTRFTOPC i.e., enter the file path and destination path where we want to save in our PC(computer). 
  6. Upload the instruments of all the Sub Offices by using the menu HCLUPLD 
  7. Entering the cheques received by HO in the same uploaded zone by using the menu HOCTM 
  8. Suspending the Zone 
  9. Release to Shadow balance 
  10. Regularization of Zone.

Update office details : Finacle Passabook printing

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Finacle Passbook Printing : Update Office Details

Menu to Update Address details of Passbook
HRRCDM
  1. Check the city code linked to the address of the Post office or the customer address. 
  2. Then validate the city code description in the menu HRRCDM. 
  3. Either the HRRCDM city code in the customer's address / Post office address has to be changed in the address details or the description of the particular code has to be changed in HRRCDM menu.
  4. HRRCDM access is given to DOP Operations team to maintain the details.

Passbook not enabled at the account level 


Solution: 

  1. The passbook is not enabled at the account level. The same has to be modified at the account level for passbook printing. 
  2. For PPF account, the menu HACM has to be used for modification of the field A/C statement in the General Details tab. 
  3. For SCSCC accounts, the menus CSCAM/SCSSMAV to be used 
  4. For MIS accounts, the menus CMISAM/MISAMAV to be used

May 24, 2015

Cheque Book Inqury of SB Account (HCHBM)

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HCHBM command stands Chequebook Maintenance. We can inquire check leaf with the help of this menu. We also check the chque leaf status. Some time cheque book is not issued in Sanchay Post and data migration is also transform without it. We have to inquire such account before any transaction with check leaf. The process of using this command is given below
Menu Shortcut - HCHBM

GO

The following screen will be appeared.
A/c ID - SBCHQ Account
GO




The following screen will be displayed

Click on View detail

The following screen will be appeared

You can also inquire with different standered like stopped, destroyed etc. as seen in screen shoot.

Thanks to finaclesolution.blogspot.in

May 23, 2015

Connect nodes to the Server having SQL 2008 r2

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We can work with SQL Server 2008 R2 in network mode also. For that we have to enable named pipes, TCP IP and VIA in SQL configuration.


Steps: 
Start-->Programs-->Microsoft SQL Server 2008 R2-->Configuration Services-->SQL Server Configuration Manager-->SQL Server Network Configuration-->Protocols for SQL Server

Enable following Options

1.Named Pipes
2.TCP/IP
3.VIA
After enabling above options restart the system.


Thanks to Rajesh H System Administrator

Hot Fix for Generic Host Virus for Windows XP/ Server 2003

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Hot Fix for Windows Server 2003 / XP Generic Host error

The Generic host virus Spreading in Post offices through Sify Network and block the Network connectivity between Server and client Machine. Download the below attached hot fix for the Operating System and Update the same to fix Generic host issues

Download Hotfix for Windows 2003 Server


Download Hotfix for Windows XP


May 22, 2015

UPDATE PENDING FORM ERROR IN SANCHAY POST 7.5

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Day End form Pending error in Sanchay Post 7.5

Clear Sanchay Post 7.5 day form pending issues has been fixed by using the below update execute file.

Download


Download

Download CleanWipe Symantec from Google Drive

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Download Clean Wipe Symantec

Utility Name : CleanWipe Symantec removal Tool.
Utility Size : 3.12MB
Updated on : 09.10.2014

Once you have downloaded the utility, please follow these instructions.
  • Extract the file to a new folder in a convenient location, such as the Desktop, using the un-zip password provided above.
  • Browse to the new folder and execute the utility by double clicking ‘CleanWipe.exe’
  • Follow the on-screen instructions.

Download CleanWipe from Google drive


Postinfo Version 1.1 Updated : Useful Android Application

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What's New in version 1.1 ?




1. Android 4.0 app start up crash issue resolved.

2. Tracking : Screenshot button comes with extended menu with 3 buttons
a) Touch & Share.
b) Add to History.
c) Clear History.

3. Pin code Search :
a) Post Office Phone number dialing added.

4. Postage calculator:
a) Info about iMO added.
b) Info about MMTS added.

5. Insurance Premium calculator
a) Inputting date of birth added.
b) Rebate issue resolved.
c) Bonus rates changed as per the latest.

6. Interest calculator
a) SSA interest calculator issues resolved, Contribution is 14 years and Maturity period is 21 years from the date of opening.
b) RD interest calculation available for last 5 years, Editing interest rate disabled.
c) TD 2 years, 3 years, 5 years interest issue resolved.
d) SCSS quarterly payable interest issue resolved.
e) savings account interest/month shows in the order of financial year.​

​7.​ Misc
a) App rotation enabled as per the device display settings.
b) Closes the app on back key press from Home.

Download

May 21, 2015

XP updates for Trojans appearing after AD Roll out

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Solution for XP Updates for Trojans virus 

After AD roll out so many systems having windows XP infected by trojans like Trojan.Donbot, backdoor.sdbot.

To resolve this issue apply the security updates after formatting the system. Then only install Symantec Endpoint protection.

Download link of Security Updates:


Download
Thanks to Rajesh H System Administrator

PLI RPLI Calculator version 2.1 for Post offices

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PLI RPLI Calculator v2.1


Improvements from previous version


  • Minimized inputs
  • Rebate calculation included

Download



send feedback's to ajeesh@keralapost.in

Thanks to 

AJEESH E System Administrator, Calicut Civil Head Post Office

Brief procedure of outward clearing at Sub office and Head office in DOP Finacle

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  • Outward clearing procedure involves at Sub office and Head office level.

AT SUB OFFICE LEVEL

  • The following steps are involved in the SOs they are menioned below
  1. Entering the insturments by using the menu option HOMSO in counter PA login.
  2. Verification of the instruments which are lodged by counter PA using the menu HOMSO  in supervisor login.
  3. Generation of text file using the menu HOMSOEX (by clicking on report radio button)

AT HEAD OFFICE LEVEL


  • The following steps are involved in HOS for handling both SOs cheques and HO cheques as mentioned below.
  1. Open the Outward zone using the menu HMCLZOH
  2. Generation of text file foe each SO by using the menu HOMSOEX (by selecting on file radio button)
  3. Invoke the menu HPR  to select the generated file, click on the icon and view the file path.
  4. Download the files at HO by using the menu HTRFTOPC i.e., enter the file path and destination path where we want to save in our PC(computer).
  5. Upload the instruments of all the Sub Offices by using the menu HCLUPLD 
  6. Entering the cheques received by HO in the same uploaded zone by using the menu HOCTM 
  7. Suspending the Zone
  8. Release to Shadow balance
  9. Regularization of Zone.

May 20, 2015

FAQ - Saving Account Issues : Finacle Solution

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SAVINGS ACCOUNT ISSUES


(i) How to see balance in SB Account at the time of deposit and withdrawal
Solution:- 
Please see below screen shot.
Many POs raise the issue of BBT (Balance before transaction) in Finacle like legacy system. When HTM is invoked, available balance and effective available balance can be viewed. Effective available balance is the eligible amount of withdrawal.

(ii) What to do when cheque issued in Finacle is presented for withdrawal but not recognized by Finacle CBS?
Issue noticed in one of CBS Post Office in Account number 0289818958 where instrument number 805380 was presented.

Solution : When the cheque book is issued through the menu HCHBM, the radio button Acknowledge should be clicked as Yes. The issue was resolved by acknowledging the cheque through the menu HCHBM- Function Acknowledge and then verifying using the function Acknowledge and Verify the same.

(iii) How to convert existing SBGEN (non cheque) account to SBCHQ (cheque account) ? 

First the account should be transferred to the SB cheque scheme using the menu HACXFRSC by PA. Supervisor has to verify the same. Then through the CASBAM menu option the account should be modified to allow cheques. Again, Supervisor has to verify the modification.

(iv) Account Not Getting Closed. Error GR3 is coming.

Solution

This issue occurs if the account being closed is the interest credit account for some other account e.g MIS or SCSS or TD account. To check to which account this is linked, the user can check the transactions in the account being closed in the menu HACLI. The interest transactions will show the account number to which the account being closed is linked as shown below
If the closure account is Interest Credit Account, go to Account Modification menu for that linked account. Change the Interest Credit Account to some other account and then proceed closing this account.


(v) Dormant SB account closure issue

Dormant means Silent
Issue Reported : Since the SB account being closed is dormant, the account closure transaction is not verified and gives error.
Solution
The closure process has to be cancelled and the account status to be modified to Live before closing it.

Steps

a) Cancel the closure operation in HCAAC menu. While cancelling an user info will be shown that the transaction has to be manually reversed. After the cancel operation in HCAAC, the transaction has to be deleted in HTM.
b) If the account has to be closed , then after cancelling the transaction in HTM menu by selecting Modify function thru menu CASBAM.
c) Modify the account status of the SB account from Silent to Live and verify it
d) Close the account now in HCAAC and verify it.

(vi) Even after deleting RD Standing Instructions using HSSIM menu, Savings account is not allowed to close.

After deleting the instruction serial number in teller, same has to be verified in supervisor. Then only closure can be done.
(vii) Trial closure for SB and PPF accounts

There is no Trial Closure for SB and PPF. However, to see closing interest, following process is to be followed:-
Ø It involves two components-Closing accrued Interest for completed months and balance outstanding in the account.
Ø To know the closing accrued interest till date (for completed months) the user has to execute HACACCR menu and see the Report either in HPR or through HAITINQ menu.
HACACCR menu execution
Enter the A/c Id, wait for the name of depositor to appear. Compare name of depositor to ensure that correct account number is entered. Keep the field 'From Date' as blank and Enter BOD date in the field ' To date' and submit as shown in the screen shot below:

Ø This will generate a report HPR .
Ø The closing accrued interest will be arrived after rounding off the amount shown in HPR to next rupee. The total amount to be paid to depositor will be arrived at by adding the balance in the account shown in HACLI/HACCBAL Menu option and the closing accrued interest.
Ø This amount is to be shown to depositor who wants to close the account. If he agrees, actual closure has to be done.
Ø In case SB7A is received from BO for closing sanction of a Savings Account, this amount is to be entered in SB7A by Supervisor with the remarks on the top that "This sanction is valid up to last working day of the current month" . Sending the closing sanction to BO should be avoided in the last week of the month.

(viii) Interest Accrual enquiry using HAITINQ

The interest accrual enquiry can also be done using the Finacle menu HAITINQ. On navigating the menu HAITINQ and providing the A/C Id., the interest details would be displayed:

May 19, 2015

VP Intimation v5.3 Revised (PoT Intimation) dated 19.05.2015

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VP Intimation Tool v5.3 : Google drive

Added Features:

  • Postman Mobile Number included in Intimation slip.
  • Article Number added in Top of the in RP55 format
  • Font type and Size has been changed.
  • Some Major issues has been fixed.

Configuration


Download


Sanchaypost Interest posting steps in Problematic offices

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In few offices while Interest posting is attempted, DataWindow error appears during Importing of Interest file from ho. The following procedure may solve the error.

Download the files using the following link and follow the instructions below:



Procedure

1. Run the latest upgrade SO forms.exe 
2. Run Intseq2015.exe
3. Run fix for file import-validation error msp setup
4. Uninstall Sanchaypost 7.5
5. Install Sanchaypost 7.0 setup
6. Import the SOs file from respective HO in 

Sanchaypost Counter --> Day begin/Dayend --> Import files from HO option
7. Save --> Send
8. Login as Supervisor

SB--> Annual Interest Calculation --> Calculate Interest --> Select Annual Interest Posting option --> Give the Financial Year 2014 and press Enter
9. Give the SB Account Number range in FROM and TO text boxes
(Refer Supervisor --> Initialization --> SB A/c No, AT no, Nominee form)
10. Press OK and the Interest starts posting.
11. Check with DB Analyzer for SB accounts without interest entry count.
12. Uninstall Sanchaypost 7.0
13. Install Sanchaypost 7.5 in the order given in the screenshot with the setup available in SDC chennai website.
14. Copy and Replace the postrd1.pbd file inside the SP5/OT folder (Sanchay post installation folder)

Sanchay Post Installation Order


Thanks to Saravanan R DSM & SPOC Pollachi Division

May 18, 2015

DBAnalyser 09-01-2015 DbaPlusv6 dated 06052015

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DB Analyzer v06.05.2015

  • Download and Update latest version of DB Analyzer.

Download


Day End Info Tool for Post Office

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 This Tool Includes Following Options :
                                                    1) Day End Info
                                                    2) NREG JobCard Expire Date Reset
Day End Info Tool is used to know the day end information of all the Modules.

Download


Download
If any errors, Contact:
Name   : Raveesh
Mail     : raveesh08@yahoo.com
Mobile : 8095638850

Clearing the eMO log file problem by CEPT, Mysore

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Last few months we are facing the issues with eMO, frequently the log of the database was full. we have to execute the script which is provided by CEPT to solve the eMO Log issues.
  • Exit all the modules related to eMO.
  • Download the attached eMO Log Clear script from PoTools.
  • Execute at once using MM Script Tool.

Download


May 15, 2015

POBox Communication for PO Edition

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System Requirements:

1. Microsoft .Net Framework 4.0/4.0 Client Profile or Above for both SO and HO.
2. Micro Soft Access-2003 or Above Versions (Only 32 bit)
3. Works On Any 32 bit(x86) Windows
4. Either you should have WAN/Internet Connection.
5. Client for Sub office’ is only Applicable for “any Sub office”, to send email attachment(s) to Head office.
6. Server for Head office is only for “Head office” which downloads received mail attachment(s) only sent by Client application of a sub office.

Download


Download

Contact:
In case any problem/Improvement you can reach me through this mail at any time or you can make call to the number mentioned below.

Email   : raveesh08@yahoo.com
Mobile : 9480835426
Tumkur Division, Karnataka Circle

Certificates discharge error in DOP Finacle

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  • When we close the KVP or NSC certificate then we will face the error " A/C balance is not equal to Repayment account" 
  • This error usually we face when we try to discharge the certificates by using the bulk closure option i.e., CNSBCV. 
  • This is a technical error this should be handled at the back end by the Help Desk team. 
  • The error can be viewed in HPR(PRint Report) menu as shown in the below figure 
Raise the ticket for the above problematic accounts with the Infosys HD(Help Desk) team.

Solution for the above problem:-


  1. Infosys HD team will correct the balance and then they will inform to execute the command HUHNU (This menu is accessible to CEPT team only. 
  2. CEPT team will run the command HUHNU for the problematic accounts. 
  3. Then after this step user can discharge the certificate and verify in the supervisor.

Preservation of Records related with delivery and payment of COD articles

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May 14, 2015

Windows 2003 : Service Host process may stop unexpectedly

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The Service Host process may stop unexpectedly in Windows Server 2003

The Service Host process (Svchost.exe) that hosts the Computer Browser service and the Server service stops unexpectedly in Microsoft Windows Server 2003. Additionally, if you try to restart the Server service that is hosted by the Service Host, you receive the following error message:
Could not start the Server service on Local Computer.
Error 5: Access is denied.
When this problem occurs, the following services also stop:
  • Application Experience Lookup Service (AeLookupSvc)
  • Automatic Updates (Wuauserv)
  • Background Intelligent Transfer Service (BITS)
  • COM+ Event System (EventSystem)
  • Computer Browser (Browser)
  • Cryptographic Services (CryptSvc)
  • Distributed Link Tracking Client (TrkWks)
  • Help and Support (Helpsvc)
  • Logical Disk Manager (Dmserver)
  • Network Connections (Netman)
  • Network Location Awareness (Nla)
  • Remote Access Connection Manager (RasMan)
  • Secondary Logon (Seclogon)
  • Server (Lanmanserver)
  • Shell Hardware Detection (ShellHWDetection)
  • System Event Notification (SENS)
  • Task Scheduler (Schedule)
  • Windows Audio (AudioSrv)
  • Windows Firewall/Internet Connection Sharing (SharedAccess)
  • Windows Management Instrumentation (Winmgmt)
  • Wireless Configuration (WZCSVC)
  • Workstation (Lanmanworkstation)

Download hot Fix


Database Browser Portable for SQL Operations

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SQL Table Viewer / Query Analyzer portable

  • Download and install Portable database browser.
  • Connect with your SQL database using login credentials.

Download



Recover Suspected SQL Database Using Query

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SQL Suspected database recovery


exec sp_configure 'allow updates',1
above run in master 
reconfigure with override 
above run in master 
begin tran update master..sysdatabases
set status=32768 where name='post'
if @@rowcount = 1
begin commit tran raiserror('emergency mode set',0,1)
end
else
begin rollback raiserror('unable',16,1)
end
dbcc rebuild_log('post','d:\post.log')
 above run in master

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