Goto the URL : http://servicedesk.indiapost.gov.in:8080 (Shall work only in Sify Network)

Login with UserID and Password given below:
User ID :- WEGXXXX (available on rack or UAT Documents)
Password:- dop@123

you can register a complaint, can see the Current Status/ Processing Log of any Issue (Ticket / Incident) Registered with Sify Help Desk

Addition to this- offices can use 

Toll free No. 1860-345-8888
email – dop.helpdesk@sifycorp.com

Thanks to : PMU - Project Management Unit - MP Circle