Tuesday, June 16, 2015

DOP Agent RD Bulk List Preparation at Agent Portal

Click below link to Play the Video Tutorial for Agent Portal

Agent Portal can be accessed using the the website 

Every MPKBY/PRSS agents will get the usernames and passwords at the time of migration to Fiancle by the DOP IT Chennai.
  1. All the accounts linked to a particular agent will be displayed one the agent logons to web portal.
  2. Separate lists to be prepared for Cash/DOP Cheque(POSB Cheque) and NON DOP Cheque.
  3. The accounts opened before 15th should be paid on or before 15th and the accounts opened after 15th can be paid on or before last day of a month.

RD Bulk list preparation procedure:-

Open the URL for RD agent portal then the system will ask to enter the username and password enter both of them as shown

  • Then click on login then the system will ask to change the password after the first login then change the password.
  • Note that the system will give you chance to enter the password maximum of 10 times for unsuccessful attempts.
After entering the username and password then the system will show the following screen
Then click on Accounts tab as shown
  • Then click on Agent inquire and update screen as shown
  • Then the system will show the list of accounts attached to that agent as shown
  • Then select the mode of payment i.e., select mode as cash/dop cheque or non dop cheque as shown
  • Then in the next step select the list of account numbers you are trying to pay in the list for suppose if you are paying for 5 customers we have to select the 5 account numbers. 
  • Account numbers in the agent portal will be in ascending order so select them. For example if your 1st account number is in page1 select it and if next account number is page3 go to page3 and select the account number in this way select 5 account numbers in our example as shown and then click on save.
Note that after selecting all the account numbers only click on save maximum of 50 account numbers can be selected for 1 list for maximum of 20000 for cash and no limit for cheque.

Then in the next screen it will display the selected accounts as shown

FOR CASH MODE:-

Select first account number enter the no of installments and then click on get rebate and default then system calculates the default and rebate automatically as shown and enter the ASLAAS number of the customer and then click on save

FOR DOP/NON DOP Cheque:-

Select the account number enter the no of installments,enter the cheque number,enter the account number for RD installment(Bank account number on the cheque) and ASLAAS number and then click on save.

Then the system will show the message "installment saved successfully" as shown then the modified column for first record will change as "YES"
Then select the second record enter the no of installments,ASLASS number and then click on save as shown repeat this step for all the records.

After saving for all the records i.e., modified column will be "YES" for all the records then finally click on pay all modified installments as shown


  • Then click on pay all modified installments then system will generate the reference number with "C" as shown for cash,DC for DOP cheque and NDC for non dop cheque.
  • Then click on reports as shown 
  • Then enter the list reference number "________" and select status as "sucess" and then click on search then finally click on "OK" as shown

  • Then after clicking a PDF file will be generated take 2 copies and submit in the counter as shown in the below figure.

The detailed step by step procedure can be watched in the above video for preparation of RD bulk list for DOP Finacle.

91 comments:
Write Comments
  1. We are facing issues while preparing RD Lists using agent login.

    Every month we see the error message "No Account linked to the user" after logging into the DOP Agent website for the user.

    We have already ruled out user browser and machine issues by testing it for the user from different PC's while the same works for another user from the same PC.

    We think this is an error on the server side.

    What help can we get from the s/w admins to resolve this issue?

    ReplyDelete
  2. Dear all,

    Kindly change the amount as 20000 instead of 10000

    ReplyDelete
  3. I have a problem in printing list, when I prepare second/third list after all procedure as shown above fro every list indiividual reference number generated but for second/third shows list accounts of previous list also ( I mean when I generate pdf for second list it have accounts of first list too) therefore I not able to print second/third list. Please advice a solution.
    Rampari

    ReplyDelete
    Replies
    1. 1st lt download and rename file name after that 2nd lot prepare and download same processes next lot every lot rename

      Delete
  4. Type the specific list reference no. Than select success in status and then click search

    ReplyDelete
  5. Click "Search" Button. on right side corner, above the list displayed. You will get that particular report

    ReplyDelete
  6. CLICK on "SEARCH" button on Right side of the displayed list. You will get report for that particular schedule

    ReplyDelete
  7. What is the Contact No. of this DOPGENT??
    the website is not working from 5 days
    i have to contact him

    ReplyDelete
  8. Kindly contact CPC Chennai for further solution cpccbs.tncircle@gmail.com

    ReplyDelete
    Replies
    1. greetings of the day
      i am working as a RD agent from last 2 years.
      now i have problem in my login because of password error, how can i change my password.
      i have contacted with main DOP branch but no solution

      Delete
    2. how can i change my password please help asap

      Delete
    3. greetings of the day
      i am working as a RD agent from last 2 years.
      now i have problem in my login because of password error, how can i change my password.
      i have contacted with main DOP branch but no solution

      Delete
  9. dop agent portal not working please alternate solution

    ReplyDelete
  10. POST OFFICE AGENT LOGIN NOT WORKING
    Dear Sir

    I would like to bring to your notice that the post office agent login website is not working since many days due to which I am unable to prepare my Recurring Deposit Schedule..
    Every time I open the page , the page gets closed saying " APPLICATION ENDED " or sometimes " HOST NOT AVAILABLE "

    An early action is highly appreciated .

    As the last date is coming for the RD Deposit , so please help.


    Thanking You
    Regards

    ReplyDelete
  11. rd sftware not responded 5-6 days please solve this problum

    ReplyDelete
  12. dop agent portal not working properly in few days . I have proble facing for RD list prepration please tell me how much time you taken to this problen solution.

    ReplyDelete
  13. Dear sir, dop agent webside is not uploded to list

    ReplyDelete
  14. Dear Sir

    I would like to bring to your notice that the post office agent login website is not working since many days due to which I am unable to prepare my Recurring Deposit Schedule..
    Every time I open the page , the page gets closed saying " APPLICATION ENDED " or sometimes " HOST NOT AVAILABLE "

    An early action is highly appreciated .

    As the last date is coming for the RD Deposit , so please help.


    Thanking You
    Regards

    ReplyDelete
  15. this website is not working about six days so solve this problems

    ReplyDelete
  16. DOP portal is failing since past week and no one is responding.

    I Propose that all the default that the agent needs to pay due to website non-functionality should be levied on Infosys as they are unable to maintain this website. Even if they claim huge user traffic being the cause, it their poor planning of not securing enough compute space before launching services all over India. This is a government website and not a joke.

    ReplyDelete
  17. DOP portel is not responding since now a days

    ReplyDelete
  18. Please select all the pages and sort by date. In this way you can prepare list date wise and pay rd list 1st to 15th and 15th to 31st

    ReplyDelete
  19. Those who wants to pay all RD account between 1st and 15th opened. Please select all the pages by clicking fetch more record button. Once all accounts gets appear, sort by date, by clicking on date of open heading.

    ReplyDelete
  20. Anita jain Delhi ASLAAS NO MUSTBE PRINT AUTOMATICALY AND SB ACCONT NO IN DOP CHEQUE PRINT AUTOMATICALY AFTER FIRST TIME ENTER.

    ReplyDelete
  21. how to add new Recurring Diposite accounts ?

    ReplyDelete
  22. If i forget the login password, how to get it back. or how to recover it.

    ReplyDelete
  23. my rd account and agent portal balance is difference , how to modify plese reply.

    ReplyDelete
  24. WHat is Aslass Number in case of Case and where is it mention in R.D Book?

    ReplyDelete
  25. Replies
    1. Account id is the same as account no.

      Delete
  26. Dear sir when there is option of non dop cheque is available on the dop agent portal then how can post office refuse to take the non dop cheque. Please clarify as its a great problem for us to open saving a count for everybody unnecessarily. Please revert on this .

    ReplyDelete
  27. SIR PLEASE CLEAR WHAT IS ASLAAS NUMBER IN RD BULK SCHDULE LIST

    ReplyDelete
  28. I am an post office agent.I submitted all the December recurring installment.I also have receipt schedules from post office.but this software is showing that December installment is due for a customer.pls help what is the problem.

    ReplyDelete
  29. is there any way to delete the rd list that you have made by choosing the cash option??

    ReplyDelete
  30. the rd default fee is every time not correct .
    what can i do

    ReplyDelete
  31. HOW TO REMOVE DOUBLE ENTRIES IN REPORT

    ReplyDelete
    Replies
    1. The prepared list may be cancelled by the Counter Clerk in Finacle and Fresh & correct list may be prepared in Agent portal. Thank you

      Delete
  32. What is the maximum amount for a list by cash deposit ? Is it Rs.10000/- Or Rs.20000/- ????

    ReplyDelete
    Replies
    1. Sir, Maximum limit per list is Rs. 20000/-

      Delete
  33. Dear Sir,

    I am able to open the agent portal but not a single account is saved to generate the list.

    Please help me out.

    Thanking you.

    Ajay saxena
    ajaysaxena13@gmail.com
    9119023465.

    ReplyDelete
  34. i forget my password and my account locked so please give me new password
    MIG.DOP0052010
    rahul_call2003@yahoo.com
    Rekha Shinde

    ReplyDelete
    Replies
    1. Sir,
      Please take up the issue to CPC chennai through postmaster of attached Post Office.

      Delete
  35. How to recover Account password if it was missing.

    ReplyDelete
  36. Sir i for got my password and complit 10 attempts in one day so please give me new password in my email id
    or i want your help

    ReplyDelete
  37. on 8th February 2016 I have generated RD shedule and get successful reference no but I am not able to print the same
    I would try every day but not able to print

    Any issue is postal agent sight or any other issue?
    If any body konow Pls inform or provide help desk no to resolve problem

    ReplyDelete
  38. Some post officers Counter Clerks are refuses to Open Minors 5 years RD accounts without Date of Birth certificate.
    Is Birth certificate is compulsory for Minor RD Account?

    ReplyDelete
  39. How to recover password, if anyone forgot it,
    There is not any link to forgot password in agent login for Internet banking section (RD).

    ReplyDelete
  40. sir
    i have an rd account of rs 10000 denomination and want to deposit it in advance for 12 months how to prepare rd bulk list for it

    ReplyDelete
  41. how i delete wrong lists in reports

    ReplyDelete
  42. Sir. How can i get PO report???

    ReplyDelete
  43. i forgot to note reference number is there any way to recover ??? pls help

    ReplyDelete
  44. THIS SITE IS VERY VERY SLOW AND MANY TIMES WAS COME ERROR

    ReplyDelete
  45. i forgot my password and my account locked so please give me new password I have also attempted wrong password 10 times.
    DOP.MI1241130100002
    lakshay97chugh@gmail.com
    Mamta Rani

    ReplyDelete
  46. i forgot my password and my account locked so please give me new password

    DOP.MI1770480100029

    9418921071
    MONIKA KUMARI

    ReplyDelete
  47. i have entered same account in 2 different list now how can i cancel that generated list

    ReplyDelete
  48. How I forgot my password and my account locked so please give me new password I have also attempted wrong password 10 times.
    DOP.MI7570180100004
    Purnima Roul
    mail-mrutyunjays2@gmail.com Mob-9937279365

    ReplyDelete
  49. respected Sir,
    there is no facility when we tick the accounts : 1] How much passbook have selected
    2] How much amount has been taken
    why not software show the amount when we select it?
    I R Navghare

    ReplyDelete
  50. DOP AGENT PORTAL SURVER IS NOT WORKING PROPERLY,HENCE AGENT SHOULD NOT LIABLE TO PAY DEFAULT ON HALF_MONTHLY,MONTHLY COLLECTION PAYMENT IF IT CAUSE TO TECHNICAL MISTAKE OF SERVER DO SOMETHING CONCREET & SAVE AGENTS FACING PROBLAMES.ALSO ALL POST OFFICE SHOULD BE PROVIDED PROPER NET SERVISE ON 4GB.PLAN WHOLE POST OFFICE PC CANT'T WORK PLS.NOTE
    DOSHI P S

    ReplyDelete
  51. There is any provision for editing, addition or to know the total amount of a list. Now I am re entering the whole list if there is any mistakes after preparation of the list. It is time consuming.

    ReplyDelete
  52. Sorry, no services are available at this moment. We are seriously working on it....!!! And sunday on(15-05-2015)

    ReplyDelete
  53. Sorry, no services are available at this moment. We are seriously working on it....!!!Tomorrow is Sunday on(15-05-2016)

    ReplyDelete
  54. Sorry, no services are available at this moment. We are seriously working on it....!!! दो दिन से एजेंट के पास बुक मे ये मेसेज आ रहा है

    ReplyDelete
  55. DOP is requested to arrange for imediate redressal of the problem of blockage of AGENTS portals for the last five days

    ReplyDelete
  56. Please solve rd agents deposit problems
    Thanks

    ReplyDelete
  57. Please solve rd agents deposit problems
    Thanks

    ReplyDelete
  58. Do fast sir all agent are in troble please

    ReplyDelete
  59. The DOP Finacle Agent Portal will be restored by today morning i.e 19.05.2016. for more details visit below link
    http://potools.blogspot.com/2016/05/non-functioning-of-agent-portal-of.html

    ReplyDelete
  60. Dear sir,
    I have a total of 1200 accounts. So page wise it is very difficult for me to make a list. Can you please tell a method in which list can be prepared by using FETCH button?
    Thanks

    ReplyDelete
    Replies
    1. There are two ways to solve this problem:-
      1. You can click on the word "denomination" and all the accounts will be sorted in ascending order.
      OR
      2. Where the accounts are displayed there are two print buttons on top right side. When you click the right one, another tab will be opened displaying the list of all your accounts. then press ctrl+f and search whichever account you want.

      Delete
  61. Dear sir,
    I have a total of 1200 accounts. So page wise it is very difficult for me to make a list. Can you please tell a method in which list can be prepared by using FETCH button?
    Thanks

    ReplyDelete
  62. What about the allowance form?

    ReplyDelete
  63. what about the allowance form

    ReplyDelete
  64. today show this messege 'host is not available' why

    ReplyDelete
  65. today 22.5.2016 agent portal is not working on time 12:00 pm . error messege given by portal ' host not available ' why?

    ReplyDelete
  66. I did the online work 3 days back. Can I submit the form to post office after 4 days.What is the validity of online work

    ReplyDelete
  67. Please show the Total Amount at list after press Pay all installment button.... Plz

    ReplyDelete
  68. today 13/6/2016 agent portal is not working . error messege given by portal' host nat available'

    ReplyDelete
  69. PLEASE PROVIDE FULL TRAINING TO ALL AUTHORISED MPKBY RD AGENTS URGENTLY. THE TRAINING SHOULD COVER ALL THE WORKING OF THIS SITE. ONE SHOULD KNOW EVERY FUNCTION (MAKING A SCHEDULE, DELETING DOUBLE ENTRY ETC.), SO THAT ONE CAN USE THIS SITE INDEPENDENTLY WITHOUT SEEKING OTHER AGENT'S HELP.

    ReplyDelete
  70. sir can we load previous list by using reference number......??? Its urgent please replay immediately

    ReplyDelete
    Replies
    1. Yes, you can load previous list if you have the reference no. The procedure for this is:-
      Accounts<Reports<then type the ref no.<type the from date as 1/01/1975<type the to date as today's date<search.

      Delete
  71. i have done my rd lot list with reference number then can i modify this list?

    ReplyDelete
  72. whats new a/c opening process

    ReplyDelete
  73. Dear All, Good Morning..
    If any one forgot the password and error in login by your credentials you may contact concern Sub / Head Offices to rectify the issues.

    Sub / Head Office can be requested to reset the agent login through proper channel.

    ReplyDelete
  74. I want to pay RD amount for three months in advance.Please let me know how to prepare RD statements for three months.

    ReplyDelete
  75. THIS DOPAGENT LOGIN IS NOT WORKING.AGENT LOGIN WINDOW HAS CLOSED.HOW I PREPARE RD LISTS FOR AUGUST 15.--------ANJU DIXIT

    ReplyDelete
  76. Dear Sir, Agent Portal is not working as it is showing "Host Not Available" whenever I click on "Agent Enquire and Update Screen". Is it because of my Internet Connection or it is problem of Agent Portal. last tried on Aug 21, 2016; 3:42 PM

    ReplyDelete
  77. Hello, sir how long will it take to reset the password.
    I have forgotten the password and I am yet to meet the post office here at my place

    ReplyDelete
  78. Any update at that time on site ... site is no working

    ReplyDelete