Saturday, May 30, 2015

List of Banks using Finacle Worldwide

Finacle is the universal banking solution of choice of all leading banks and large regional banks across the world. Leading universal, retail and corporate banks worldwide leverage the power of Finacle to transform their business. 

Banks using Finacle Platform are spread across 78 countries globally from Far East Asia to Middle East and Western Europe as the following stats depicts.
Following Banks are using Finacle , The list is large but we brought you some of leading Banks using this Platform.
  1. India Post 
  3. ANZ BANK, 
  8. DBS BANK, 
  12. ICICI BANK, 
  14. NYKREDIT, 
  19. ABN AMRO 
  28. IDBI BANK 
  32. UCO BANK 
  33. ING Vysya Bank Ltd. 
  34. Oriental Bank Of Commerce
Thanks to

Enabling of Disabled Network ID / Join Domain in Windows

Enabling of Disabled Network ID Button / Change Computer name or a join domain

In Windows Machine, Network ID button is disabled by Generic host Virus and not able to change the Computer name or joining with a domain. The above mentioned virus may stop the following computer services 
  • Computer Browser
  • Work Station
  • Server
Generic host may block the network and Shared folder access in Windows.


  • Download attached Tool.txt from PoTools
  • Rename the Tool.txt as Tool.exe.
  • Execute then click on Disable DCOM, Close 445, Close 137: 139, Enable UPNP and  close Messenger.



Screen shot of Tool

Revision of Service Tax on PLI w.e.f 01.06.2015 - PLI Directorate order

PLI Directorate decided to increase the service tax on PLI with effect from 01.06.2015. The rates of Service Tax got upward revision as under vide Government of India, Ministry of Finance, Department of Revenue Notification No 5/2015-Service tax dt. 01-03-2015.
  • Revised ST For First year Premium is 3.50% (revised from 3.09%)
  • Revised ST for Renewal Premium is 1.75% (revised from 1.545%)
There will be no Cess on Service Tax

The revised rates of ST shall be applicable w.e.f 01.06.2015 as per Government of India, Ministry of Finance , Department of Revenue Notification No 15/2015- Service tax dt. 19.05.2015

The order issued by PLI Directorate regarding this subject is given below for reference.

Friday, May 29, 2015




In the ePayment web login of Divisional administrator go to the option 
Tools->Confirm Mo booking for unpaid parcel COD articles option. 
 From the list select the article number. It shows the list of articles for which payment has not been made to the biller. Check each article. If the article correctly delivered in office, select that article tick
option MO not booked. Now the ePayment will be re transmitted to the booking office from central server and biller will get payment.

If the office did not get the electronic data and sent MO, tick the option MO booked. Now it will be removed from list and biller will receive eMO and no need to re transmit ePayment data.

If you track this parcel CODs you will see only status as ePayment delivered. When the booking party gets the amount 2 rows will come here. ePayment delivered, and ePayment paid. After you update this confimation in web, party will get amount and after that when you track you will see ePayment paid.

Thanks to Rajesh CR System Administrator

Menu for list of agents in DOP Finacle

  • In order to inquire the list of DSA (Direct Selling Agents) in DOP Finacle we have a menu for both inquiry and printing option in DOP Finacle. 
  • Like Sanchay the Finacle software will also display the list of agents available for a particular SOL. 
  • The menu option to view and print the list of DSA report in DOP Finacle is HDSAIP. 
  • HDSAIP means DSA inquiry and printing

This menu option is avaialble for both the counter PA and supervisor. 

  • Invoke the menu HDSAIP then the system will show the screen as shown in the below figure 

Then in the above screen click on the function then the system will show the 2 options i.e., Inquiry and Print as shown in the below figure

Displaying the list of DSA agents

If the user selected the option as "Display" then click on Go then the system will display the list of DSA agents for that particular SOL as shown in the below figure 
  • If the user want to view the MPKBY agents list the user need to select the following 
  • Scheme code from as "RDIPN"
  • Scheme code to as "RDIPN" as shown in the below figure

Then click on Go then the system will display all the MPKBY agents as shown in the below figure

In the present scenario printing of DSA agents is not working properly as desired by us.

Thursday, May 28, 2015

How to Fix Generic Host For Win32 Error

What are Generic Host For Win32 and Svchost.exe Error and how to confirm that your pc infected by this malicious?When your pc infected you will see couple of symptom like these: In time of surfing internet suddenly you will see your internet activities become hault but you are still connected through your network and network icon of taskbar is showing ok. As you can not surf, you try to disconnect your connection but network icon will not removed.Some time you will see different type of message like below:

1."Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience."

2."svchost.exe -- application error the instruction at "0x745f2780" reference memory at "0x00000000". the memory could not be 'read'"

Some error message will report you about faulting netapi32.dll and svchost.exe. or your pc has recoverd from a serious problem.
So these are the common symptom of this problem.
Now we discuss actually what is it

What is an Generic Host Process for Win32 Services and svchost.exe?

Generic Host Process for Win32 Services or svchost.exe is a legal and essential component of Windows which is used to host services which run from dynamic-link libraries (DLLs). Multiple instances of Svchost.exe can run at the same time. So it is not a problem in most cases if you see five or six or even more copies of svchost.exe running in your services because they host different groups of DLLs. However, there are several known spyware anâ trojans that pretend to be legal svchost.exe. They usually have the same name or one of the following names: svchost.exe, svchosts.exe (which often causes svchosts.exe page faults), Generic.exe, svcchost.exe and several others. Please note that legal svchost.exe should reside in Windows\System32 folder and should not appear in startup list.

Now we will see how to remove this evil problem.

There are lots of easy way to remove this problem, I mentioned couple of them below:

Solution 1:

Follow these simple steps and your Windows will be fully cured of this malicious

Close Port 445:

1. Start Registry Editor (Regedit.exe) by clicking Start menu, and then click the Run icon.
2. In the small box that Opens, type: regedit then click the OK button. The Registry Editor will now have opened.
3. Locate the following key in the registry:
In the right-hand side of the window find an option called TransportBindName.
Double click that value, and then delete the default value, thus giving it a blank value.

Close Port 135:

1. Then you must now navigate to the following registry key:
2. You will see there is a String Value called: EnableDCOM
Set the value to: N (it should currently be Y)
3. Close the Registry Editor. Shutdown and Restart your computer.

Now you will see your problem is solved.

Solution 2:

This is another way to fix Generic Host For Win32 Error in Windows:

1. 'Run' and open 'Regedit' and
Navigate to:
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > Browser > Parameters
2.Find the Key
Name: IsDomainMaster
and set
Data: False
3.Restart Your PC

Solution 3:

1.Go to 'Run' and open 'cmd'
2.Type 'netsh' in command console then press enter
3.Then type 'winsock' and press enter and then type reset
4.Restart Your PC

These are some easy ways to solve Generic Host For Win32 Error and Svchost.exe Error without using any third party software or spyware removing tools.If you want to use any tool or software to remove Generic Host For Win32 and Svchost.exe Error you can us these free tools from some website

One of the useful tool regarding this issue is Windows Worms Doors Clener

Download link:

Wednesday, May 27, 2015

Despatch Module Type Mismatch Error and Beta version issues

Depatch 7.9.2 Shows Version as Beta

After Update the latest version of 7.9.2, the despatch module shows the following messages due to improper configuration.

  1. Type Mismatch Error at the time of log in
  2. Version Beta 1.0
  3. Message Creation error while Closing of bag


Configure the HVMO Properly in Despath Supervisor to fix the above mentioned issues.

Set HVMO amount : 
Despatch module > supervisor > Master > HVMO Amount

eMO Offices and Pincodes Updates for Post Office

eMO Offices and Pincodes Update released by CEPT

The Offices and Pincodes of eMO Updates has been released on 25.05.2015 by CEPT, Mysore. The following updates are available in FTP CEPT.
  1. eMO Offices
  2. eMO Pincodes
Using MM Script Tool Update the above mentioned updates to Update the latest eMO offices in eMO database of your office.


Release dated : 27.05.2015

Tuesday, May 26, 2015

SSA Subsequent Deposit through Cheque

  • Login as Counter in Online Module >>>Cheque Clearing >>> Prepare Cheque List (Form No 0108) >>> New Form

  • Enter the relevant details and click SAVE button

  • After Realization of cheque, Go to Cheque Clearing >>>>Realisation / Posting of Cheques (Form No 0109) >>> New Form

  • Enter the relevant details & click UPDATE button

  • To post in SSA_Ledger , Go to Cheque Clearing >>>>Realisation / Posting of Cheques (Form No 0109) >>> New Form >>> Post Realised Cheques 

  • Enter the details and click “Start Posting” button Passbook View of Account No (before & after cheque posting )

USB History Viewer tool for System Admin

Usb History Viewer Tool

Small USB History Viewer Tool is used to view the USB history in a Particular Machine
This program allows you to explore the history of connecting usb drives after installing the system.
  1. Small size(19 kb with Gui).
  2. Very simple GUI.
  3. Export information to *.csv file.


EST TOOL (Only for SOs) dated 25.05.2015

This tool is for fetching only EST-2 Data & Value returns. 

Other data like Savings/Certificate, Treasury, EST-3(Delivery Statistics) & Gr.D Statistics are much easier to gather the data manually within a short period, than the above 2 given items. So the EST Tool is mainly designed for getting the  EST-2 Data & Value returns only and that too for SOs only.


1. SQL Installed (Preferably 2005)
2. Windows 7 or above
3. DotNet 3.5 or later
4. MS Office

Procedure to Use (To get EST-2 & Value Returns Data)

  • Download the file "EST TOOL.exe" to any location, from the below given link.
  • On the 1st run give the Meghdoot & sanchaya Server details and click -> SAVE .
  • In the main screen Select the type of data to be fetched (either Main data or Value returns) & press ENTER.
  • Your office name will be automatically shown in the text box. Please remove word "SO" after your office name if exist. Press ENTER .
  • Select each Month for which data required & Press ENTER.
  • After selecting the Month Press ENTER --> press FETCH Button.
  • Just wait for 1 minute. Do not disturb the process. Sometimes it may show as not-responding. Don't worry it is still working at the back end. Wait till result comes.
  • A word document will be opened in the end of the process containing the data for the required period. Please do necessary formatting (Eg: adjusting font size, margin, landscape/portrait mode ..etc) and take the print out of the same.
  • Some items need to be manually updated the items which are shown under manually update.

Suggestions to get EST-3, SB/SC, Treasury & GR.D Data

  1. Use "SB Plugin" (Old software used in POs) for getting SB/SC statistics. Or some data will be obtained by using the PA-17 Tool also.
  2. Other data has to be obtained from the corresponding Meghdoot software. 


Developed by Bijumon S

Monday, May 25, 2015

Point of Sale Franchised Outlet Software Download

New Features:

  • The new Speed Post Tariff which is effective from 1 st October 2012 is   incorporated. 
  • The amount of Service tax and education cess will be rounded off as a single component to the nearest rupee for Inland and Foreign Speed Post Transactions.
  • Incorporated the new Postage Rate for International Parcels(Air and SAL)Provision for booking Express Parcel Post – Retail. 

Download Full setup:





Procedure to handle Finacle slowness

First report the issue to , get the ticket number and wait for the solution. 
If there is no solution in time, please follow the following. 
(i) If transactions are not posted and accounts are not verified
(a) Delete the transactions in HTM
(b) Cancel the accounts in Account opening menu.
(c) In case of NSC/KVP, if user does not know registration number , search the same by providing CIF. Even then unable to find , then use HOAACVTD by providing account number in Temporary account number field and visit all the tabs. 

(ii) If transactions are posted or partly posted WITHOUT CHECKING WITH VOUCHER and accounts are not verified
(a) If partly posted, user can not be deleted and transaction should be posted

(b) If partly posted, because of insufficient fund, fund the source account by making an error entry and by taking approval from head of the office and post the transaction. (After doing exceptional closing , closure proceedings may be transferred to the account from which amount was transferred). This should be done only by getting approval. 

(c) Verify the account in Account opening verification menu.

(d) In case of NSC/KVP, if user does not know registration number , search the same by providing CIF. Even then unable to find , then use HOAACVTD and visit all the tabs before verification. Otherwise it will not allow the user to verify

(e) After verification of account opening, account can be exceptionally closed in regular account closure menu and closure amount may be transferred to the office account / source account from which amount was transferred 

(iii) If agent commission is posted in excess.
Agent commission transaction contains 3 records (1) Debiting from Agent commission office account (2) Crediting in TDS office account (3) Crediting in Agent SB account.

After completion of entire work, (1) contact CEPT though email by providing transaction IDs to know which are the office accounts involved and intimate over phone (2) CEPT will make necessary changes in Agent commission office account and TDS office accounts and inform (3) Then User will transfer excess amount by debiting Agent’s SB account & TDS account and credit into Agent’s commission account. While doing this no other user should be logged in other than user who will do the contra transaction. (4) This should be done within 10-15 minutes and intimate to CEPT through email and over phone. (5) CEPT will revert back the changes and inform (6) After getting confirmation from CEPT, User can start EOD. 

Agent commission reversal entry may be done on any working day, if it is not feasible to do on the same day. 

Please note that this is only work around , it should not be regular practice. If user gets " Could not get responce from Server", user should check HFTI / HAFI to know whether transaction/ account is created or not. Without checking, user should not do other transaction .

Brief procedure of outward clearing at Sub office and Head office in DOP Finacle

Outward clearing procedure involves at Sub office and Head office level. 


  1. The following steps are involved in the SOs they are menioned below 
  2. Entering the insturments by using the menu option HOMSO in counter PA login. 
  3. Verification of the instruments which are lodged by counter PA using the menu HOMSO in supervisor login. 
  4. Generation of text file using the menu HOMSOEX (by clicking on report radio button) 


  1. The following steps are involved in HOS for handling both SOs cheques and HO cheques as mentioned below. 
  2. Open the Outward zone using the menu HMCLZOH 
  3. Generation of text file foe each SO by using the menu HOMSOEX (by selecting on file radio button) 
  4. Invoke the menu HPR to select the generated file, click on the icon and view the file path. 
  5. Download the files at HO by using the menu HTRFTOPC i.e., enter the file path and destination path where we want to save in our PC(computer). 
  6. Upload the instruments of all the Sub Offices by using the menu HCLUPLD 
  7. Entering the cheques received by HO in the same uploaded zone by using the menu HOCTM 
  8. Suspending the Zone 
  9. Release to Shadow balance 
  10. Regularization of Zone.

Update office details : Finacle Passabook printing

Finacle Passbook Printing : Update Office Details

Menu to Update Address details of Passbook
  1. Check the city code linked to the address of the Post office or the customer address. 
  2. Then validate the city code description in the menu HRRCDM. 
  3. Either the HRRCDM city code in the customer's address / Post office address has to be changed in the address details or the description of the particular code has to be changed in HRRCDM menu.
  4. HRRCDM access is given to DOP Operations team to maintain the details.

Passbook not enabled at the account level 


  1. The passbook is not enabled at the account level. The same has to be modified at the account level for passbook printing. 
  2. For PPF account, the menu HACM has to be used for modification of the field A/C statement in the General Details tab. 
  3. For SCSCC accounts, the menus CSCAM/SCSSMAV to be used 
  4. For MIS accounts, the menus CMISAM/MISAMAV to be used

Sunday, May 24, 2015

Cheque Book Inqury of SB Account (HCHBM)

HCHBM command stands Chequebook Maintenance. We can inquire check leaf with the help of this menu. We also check the chque leaf status. Some time cheque book is not issued in Sanchay Post and data migration is also transform without it. We have to inquire such account before any transaction with check leaf. The process of using this command is given below
Menu Shortcut - HCHBM


The following screen will be appeared.
A/c ID - SBCHQ Account

The following screen will be displayed

Click on View detail

The following screen will be appeared

You can also inquire with different standered like stopped, destroyed etc. as seen in screen shoot.

Thanks to

Saturday, May 23, 2015

Connect nodes to the Server having SQL 2008 r2

We can work with SQL Server 2008 R2 in network mode also. For that we have to enable named pipes, TCP IP and VIA in SQL configuration.

Start-->Programs-->Microsoft SQL Server 2008 R2-->Configuration Services-->SQL Server Configuration Manager-->SQL Server Network Configuration-->Protocols for SQL Server

Enable following Options

1.Named Pipes
After enabling above options restart the system.

Thanks to Rajesh H System Administrator

Friday, May 22, 2015


Day End form Pending error in Sanchay Post 7.5

Clear Sanchay Post 7.5 day form pending issues has been fixed by using the below update execute file.



Download CleanWipe Symantec from Google Drive

Download Clean Wipe Symantec

Utility Name : CleanWipe Symantec removal Tool.
Utility Size : 3.12MB
Updated on : 09.10.2014

Once you have downloaded the utility, please follow these instructions.
  • Extract the file to a new folder in a convenient location, such as the Desktop, using the un-zip password provided above.
  • Browse to the new folder and execute the utility by double clicking ‘CleanWipe.exe’
  • Follow the on-screen instructions.

Download CleanWipe from Google drive

Postinfo Version 1.1 Updated : Useful Android Application

What's New in version 1.1 ?

1. Android 4.0 app start up crash issue resolved.

2. Tracking : Screenshot button comes with extended menu with 3 buttons
a) Touch & Share.
b) Add to History.
c) Clear History.

3. Pin code Search :
a) Post Office Phone number dialing added.

4. Postage calculator:
a) Info about iMO added.
b) Info about MMTS added.

5. Insurance Premium calculator
a) Inputting date of birth added.
b) Rebate issue resolved.
c) Bonus rates changed as per the latest.

6. Interest calculator
a) SSA interest calculator issues resolved, Contribution is 14 years and Maturity period is 21 years from the date of opening.
b) RD interest calculation available for last 5 years, Editing interest rate disabled.
c) TD 2 years, 3 years, 5 years interest issue resolved.
d) SCSS quarterly payable interest issue resolved.
e) savings account interest/month shows in the order of financial year.​

​7.​ Misc
a) App rotation enabled as per the device display settings.
b) Closes the app on back key press from Home.


Thursday, May 21, 2015

XP updates for Trojans appearing after AD Roll out

Solution for XP Updates for Trojans virus 

After AD roll out so many systems having windows XP infected by trojans like Trojan.Donbot, backdoor.sdbot.

To resolve this issue apply the security updates after formatting the system. Then only install Symantec Endpoint protection.

Download link of Security Updates:

Thanks to Rajesh H System Administrator

PLI RPLI Calculator version 2.1 for Post offices

PLI RPLI Calculator v2.1

Improvements from previous version

  • Minimized inputs
  • Rebate calculation included


send feedback's to

Thanks to 

AJEESH E System Administrator, Calicut Civil Head Post Office

Brief procedure of outward clearing at Sub office and Head office in DOP Finacle

  • Outward clearing procedure involves at Sub office and Head office level.


  • The following steps are involved in the SOs they are menioned below
  1. Entering the insturments by using the menu option HOMSO in counter PA login.
  2. Verification of the instruments which are lodged by counter PA using the menu HOMSO  in supervisor login.
  3. Generation of text file using the menu HOMSOEX (by clicking on report radio button)


  • The following steps are involved in HOS for handling both SOs cheques and HO cheques as mentioned below.
  1. Open the Outward zone using the menu HMCLZOH
  2. Generation of text file foe each SO by using the menu HOMSOEX (by selecting on file radio button)
  3. Invoke the menu HPR  to select the generated file, click on the icon and view the file path.
  4. Download the files at HO by using the menu HTRFTOPC i.e., enter the file path and destination path where we want to save in our PC(computer).
  5. Upload the instruments of all the Sub Offices by using the menu HCLUPLD 
  6. Entering the cheques received by HO in the same uploaded zone by using the menu HOCTM 
  7. Suspending the Zone
  8. Release to Shadow balance
  9. Regularization of Zone.

Wednesday, May 20, 2015

FAQ - Saving Account Issues : Finacle Solution


(i) How to see balance in SB Account at the time of deposit and withdrawal
Please see below screen shot.
Many POs raise the issue of BBT (Balance before transaction) in Finacle like legacy system. When HTM is invoked, available balance and effective available balance can be viewed. Effective available balance is the eligible amount of withdrawal.

(ii) What to do when cheque issued in Finacle is presented for withdrawal but not recognized by Finacle CBS?
Issue noticed in one of CBS Post Office in Account number 0289818958 where instrument number 805380 was presented.

Solution : When the cheque book is issued through the menu HCHBM, the radio button Acknowledge should be clicked as Yes. The issue was resolved by acknowledging the cheque through the menu HCHBM- Function Acknowledge and then verifying using the function Acknowledge and Verify the same.

(iii) How to convert existing SBGEN (non cheque) account to SBCHQ (cheque account) ? 

First the account should be transferred to the SB cheque scheme using the menu HACXFRSC by PA. Supervisor has to verify the same. Then through the CASBAM menu option the account should be modified to allow cheques. Again, Supervisor has to verify the modification.

(iv) Account Not Getting Closed. Error GR3 is coming.


This issue occurs if the account being closed is the interest credit account for some other account e.g MIS or SCSS or TD account. To check to which account this is linked, the user can check the transactions in the account being closed in the menu HACLI. The interest transactions will show the account number to which the account being closed is linked as shown below
If the closure account is Interest Credit Account, go to Account Modification menu for that linked account. Change the Interest Credit Account to some other account and then proceed closing this account.

(v) Dormant SB account closure issue

Dormant means Silent
Issue Reported : Since the SB account being closed is dormant, the account closure transaction is not verified and gives error.
The closure process has to be cancelled and the account status to be modified to Live before closing it.


a) Cancel the closure operation in HCAAC menu. While cancelling an user info will be shown that the transaction has to be manually reversed. After the cancel operation in HCAAC, the transaction has to be deleted in HTM.
b) If the account has to be closed , then after cancelling the transaction in HTM menu by selecting Modify function thru menu CASBAM.
c) Modify the account status of the SB account from Silent to Live and verify it
d) Close the account now in HCAAC and verify it.

(vi) Even after deleting RD Standing Instructions using HSSIM menu, Savings account is not allowed to close.

After deleting the instruction serial number in teller, same has to be verified in supervisor. Then only closure can be done.
(vii) Trial closure for SB and PPF accounts

There is no Trial Closure for SB and PPF. However, to see closing interest, following process is to be followed:-
Ø It involves two components-Closing accrued Interest for completed months and balance outstanding in the account.
Ø To know the closing accrued interest till date (for completed months) the user has to execute HACACCR menu and see the Report either in HPR or through HAITINQ menu.
HACACCR menu execution
Enter the A/c Id, wait for the name of depositor to appear. Compare name of depositor to ensure that correct account number is entered. Keep the field 'From Date' as blank and Enter BOD date in the field ' To date' and submit as shown in the screen shot below:

Ø This will generate a report HPR .
Ø The closing accrued interest will be arrived after rounding off the amount shown in HPR to next rupee. The total amount to be paid to depositor will be arrived at by adding the balance in the account shown in HACLI/HACCBAL Menu option and the closing accrued interest.
Ø This amount is to be shown to depositor who wants to close the account. If he agrees, actual closure has to be done.
Ø In case SB7A is received from BO for closing sanction of a Savings Account, this amount is to be entered in SB7A by Supervisor with the remarks on the top that "This sanction is valid up to last working day of the current month" . Sending the closing sanction to BO should be avoided in the last week of the month.

(viii) Interest Accrual enquiry using HAITINQ

The interest accrual enquiry can also be done using the Finacle menu HAITINQ. On navigating the menu HAITINQ and providing the A/C Id., the interest details would be displayed:

Tuesday, May 19, 2015

VP Intimation v5.3 Revised (PoT Intimation) dated 19.05.2015

VP Intimation Tool v5.3 : Google drive

Added Features:

  • Postman Mobile Number included in Intimation slip.
  • Article Number added in Top of the in RP55 format
  • Font type and Size has been changed.
  • Some Major issues has been fixed.



Sanchaypost Interest posting steps in Problematic offices

In few offices while Interest posting is attempted, DataWindow error appears during Importing of Interest file from ho. The following procedure may solve the error.

Download the files using the following link and follow the instructions below:


1. Run the latest upgrade SO forms.exe 
2. Run Intseq2015.exe
3. Run fix for file import-validation error msp setup
4. Uninstall Sanchaypost 7.5
5. Install Sanchaypost 7.0 setup
6. Import the SOs file from respective HO in 

Sanchaypost Counter --> Day begin/Dayend --> Import files from HO option
7. Save --> Send
8. Login as Supervisor

SB--> Annual Interest Calculation --> Calculate Interest --> Select Annual Interest Posting option --> Give the Financial Year 2014 and press Enter
9. Give the SB Account Number range in FROM and TO text boxes
(Refer Supervisor --> Initialization --> SB A/c No, AT no, Nominee form)
10. Press OK and the Interest starts posting.
11. Check with DB Analyzer for SB accounts without interest entry count.
12. Uninstall Sanchaypost 7.0
13. Install Sanchaypost 7.5 in the order given in the screenshot with the setup available in SDC chennai website.
14. Copy and Replace the postrd1.pbd file inside the SP5/OT folder (Sanchay post installation folder)

Sanchay Post Installation Order

Thanks to Saravanan R DSM & SPOC Pollachi Division

Monday, May 18, 2015

DBAnalyser 09-01-2015 DbaPlusv6 dated 06052015

DB Analyzer v06.05.2015

  • Download and Update latest version of DB Analyzer.


Day End Info Tool for Post Office

 This Tool Includes Following Options :
                                                    1) Day End Info
                                                    2) NREG JobCard Expire Date Reset
Day End Info Tool is used to know the day end information of all the Modules.


If any errors, Contact:
Name   : Raveesh
Mail     :
Mobile : 8095638850

Clearing the eMO log file problem by CEPT, Mysore

Last few months we are facing the issues with eMO, frequently the log of the database was full. we have to execute the script which is provided by CEPT to solve the eMO Log issues.
  • Exit all the modules related to eMO.
  • Download the attached eMO Log Clear script from PoTools.
  • Execute at once using MM Script Tool.


Friday, May 15, 2015

POBox Communication for PO Edition

System Requirements:

1. Microsoft .Net Framework 4.0/4.0 Client Profile or Above for both SO and HO.
2. Micro Soft Access-2003 or Above Versions (Only 32 bit)
3. Works On Any 32 bit(x86) Windows
4. Either you should have WAN/Internet Connection.
5. Client for Sub office’ is only Applicable for “any Sub office”, to send email attachment(s) to Head office.
6. Server for Head office is only for “Head office” which downloads received mail attachment(s) only sent by Client application of a sub office.



In case any problem/Improvement you can reach me through this mail at any time or you can make call to the number mentioned below.

Email   :
Mobile : 9480835426
Tumkur Division, Karnataka Circle

Certificates discharge error in DOP Finacle

  • When we close the KVP or NSC certificate then we will face the error " A/C balance is not equal to Repayment account" 
  • This error usually we face when we try to discharge the certificates by using the bulk closure option i.e., CNSBCV. 
  • This is a technical error this should be handled at the back end by the Help Desk team. 
  • The error can be viewed in HPR(PRint Report) menu as shown in the below figure 
Raise the ticket for the above problematic accounts with the Infosys HD(Help Desk) team.

Solution for the above problem:-

  1. Infosys HD team will correct the balance and then they will inform to execute the command HUHNU (This menu is accessible to CEPT team only. 
  2. CEPT team will run the command HUHNU for the problematic accounts. 
  3. Then after this step user can discharge the certificate and verify in the supervisor.

Preservation of Records related with delivery and payment of COD articles

Thursday, May 14, 2015

Windows 2003 : Service Host process may stop unexpectedly

The Service Host process may stop unexpectedly in Windows Server 2003

The Service Host process (Svchost.exe) that hosts the Computer Browser service and the Server service stops unexpectedly in Microsoft Windows Server 2003. Additionally, if you try to restart the Server service that is hosted by the Service Host, you receive the following error message:
Could not start the Server service on Local Computer.
Error 5: Access is denied.
When this problem occurs, the following services also stop:
  • Application Experience Lookup Service (AeLookupSvc)
  • Automatic Updates (Wuauserv)
  • Background Intelligent Transfer Service (BITS)
  • COM+ Event System (EventSystem)
  • Computer Browser (Browser)
  • Cryptographic Services (CryptSvc)
  • Distributed Link Tracking Client (TrkWks)
  • Help and Support (Helpsvc)
  • Logical Disk Manager (Dmserver)
  • Network Connections (Netman)
  • Network Location Awareness (Nla)
  • Remote Access Connection Manager (RasMan)
  • Secondary Logon (Seclogon)
  • Server (Lanmanserver)
  • Shell Hardware Detection (ShellHWDetection)
  • System Event Notification (SENS)
  • Task Scheduler (Schedule)
  • Windows Audio (AudioSrv)
  • Windows Firewall/Internet Connection Sharing (SharedAccess)
  • Windows Management Instrumentation (Winmgmt)
  • Wireless Configuration (WZCSVC)
  • Workstation (Lanmanworkstation)

Download hot Fix

Database Browser Portable for SQL Operations

SQL Table Viewer / Query Analyzer portable

  • Download and install Portable database browser.
  • Connect with your SQL database using login credentials.


Recover Suspected SQL Database Using Query

SQL Suspected database recovery

exec sp_configure 'allow updates',1
above run in master 
reconfigure with override 
above run in master 
begin tran update master..sysdatabases
set status=32768 where name='post'
if @@rowcount = 1
begin commit tran raiserror('emergency mode set',0,1)
begin rollback raiserror('unable',16,1)
dbcc rebuild_log('post','d:\post.log')
 above run in master

Fix Generic Host Process for win32 services

Generic Host Process for win32 services

Screen shot 2010-08-19 at 10.54.10 PM.png

Method 1

Apply hot fix from Microsoft to overcome the generic host network issues

Method 2 – Reset Winsock

If the Winsock subsystem has become corrupted or is no longer working properly, you may end up with this error. You can fix it by opening a command prompt (Start, Run, type in CMD).

Once at the command prompt, just type
netsh winsock reset
and press enter. This will reset the Winsock Catalog. You should restart your computer.

Method 3 : Registry Fix

Lastly, if nothing else has worked, you can try modifying a registry key that could solve your problem. You should only do this as a last resort since it entails messing with the registry, which can be dangerous.

Make sure you perform a backup before making any changes. Then go to the following registry key:
HK_Local_Machine – System – Current Control Set – Services – Browser – Parameters
Then look for a key called IsDomainMaster and make sure the value is set to false. If the key does not exist, go ahead and create a new String value (REG_SZ) and give it a value of false.

Method 4

Download and Scan using Antivirus Trail version

Wednesday, May 13, 2015

Post Office Software Update for the Month of May 2015

Post Office Updates : May 2015

India Post Android Application

Download and Install Android application in Android Mobile v4.0 and above

Sanchay Post Patch 13

1. Download and Update Patch 13 in Client & Server Machine to all Head and Sub Offices.
2. Use Import Tool to Export SSA data from SO and Import Tool to Import to HO.

Interest rate Change 2015

  • Download and Update rate of interest 2015 for SSA and SCS

Signature Scanner Tool 

Specimen Signature Tool all in one without password

Data Profiling Tool v6.4

  • Download and Update Latest Version of DPT v6.4 dated 29.04.2015

FAQ - SSA Interest Posting , Export - Import Tool

Issue 1

Which tool to be executed first ??? (Whether Patch13 or Export -Import tool)


1) Data has to be imported first by using "export - import" tool.
2) Then, SSA Interest has to be calculated at HO by using Patch 13
3) SSA interest file has to be imported at SO by using Patch 13

Issue 2

SSA Data Entry already completed at HO SOSB .Whether we have to use Export Import Tool again 


Refer User Manual for Patch 13 
If SSA interest is calculated / posted at SOSB already through Patch 12, it is mandatory to export/import SSA data through “Export Import tool” available at SDC and interest should be recalculated again at SOSB

Issue 3

While using Export Tool at Sub office, '.txt' files are created instead of '.ENC' files


Go to SP 5 >>> OT Folder >>> AnyCryp.dll . Copy this 'dll' file and paste the same in SSAExport Folder (by overwriting the existing one)
This Export Import Tool may be installed in another client machine (with latest configuration) and run 'soexport.exe'

Issue 4

At HO, SSA Interest Files are not generated in HO to SO Folder during Day End


Solution 1:
Perform Day End from another client machine where all the patches are updated with correct sequence and check whether files are created.

Solution 2:
Run "Int_Seq_SSA_2015.exe" again at HO & check whether files are created during day end Link for "Int_Seq_SSA_2015.exe":

Issue 5

Interest files are created with seq no 2 or 3 instead of 1.


Run "Int_Seq_SSA_2015.exe" again at HO & check whether files are created during day end Link for "Int_Seq_SSA_2015.exe":

Issue 6

At SO, no option for "import files from HO" in Day Begin/End group


Download & run "Upg_SO_Forms.exe" from SDC site

Issue 7

At SO, while importing SSA Interest Files, application hangs


Try from another client machine where all the patches are updated as per the sequence.

Download Full document

Tuesday, May 12, 2015

Post Info Official Android Application for India Post by CEPT

Official Android Application of India Post by CEPT


Google Play Store

Demo Video

Postinfo - screenshot Postinfo - screenshot

Postinfo - Department Posts Android Mobile Application

Postinfo, the citizen centric android Mobile application of Department of Posts developed by Centre for Excellence in Postal Technology .The app provides the following facilities; 
1) Tracking
2) Post office search
3) Postage Calculator
4) Insurance premium calculator
5) Interest calculator
Brief description of each facility is given below;


The tracking facility is made available on this mobile app for the following types of mail items.
• Speed Post • Registered Letter • Insured Letter
• Value Payable Letter • Insured Value Payable Letter • Registered Packets
• Registered Periodicals • Registered Parcel • Insured Parcel
• Value Payable Parcel • Insured Value Payable Parcel • Business Parcel
• Business Parcel COD • Express Parcel • Express Parcel COD
• Electronic Money Order (e-MO)
The users can view the status of the above mentioned type of articles by entering the articles number and touching the Track button. The following additional facilities are also available.
• Save the results for future reference 
• Share it with others through Android native sharing apps viz. Bluetooth, WhatsApp, Facebook etc.


By entering first four character of the name of the Post office or by entering the Pin code of the office the users can get a list of matching Post offices. By clicking again on the row the user gets the details like Name of Post office, Street address (location), contact details of the Post office (where ever available) for the selected Post office. The name of the Division and contact details of the Divisional Superintendent (where ever available), details of Regional Postmaster General and the Chief Postmaster General will also displayed. 


The app will calculate the Postage (tariff) to be paid for all types of articles based on the weight entered by the user. The unique feature of the Postage Calculator is that in single query it shows the tariff chargeable for the following items.. 
• Ordinary letter • Speed post Domestic *
• Registered letter • Ordinary Parcel
• Registered Parcel • Registered book packet
• Registered book packet containing Printed books • Ordinary Registered book packet 
• Ordinary book packet containing Printed books • Book packet containing periodicals
• Book packet containing Registered News papers
• *Domestic Speed Post Tariff depends on distance between place of origin and destination. 
• Based on tariff there are 5 slabs of tariff viz. local, up to 200 KM, 201 to 1000 KM, and 1001 to 2000KM and above 2000KM. The calculator shows the tariff for all categories)
The Department is offering various types of Life Insurance Policies through Postal Life Insurance and Rural Postal Life Insurance. The users can check the premium payable for all the eligible types of Postal /Rural Postal Life insurance Policies on the basis of the input entered.


Post office is offering different types of Small Savings Schemes as mentioned below:
• Sukanya Samriddhi yojaana • Recurring Deposit
• Time Deposit (1 year, 2 year, 3 year and 5 year) • Monthly Income Scheme
• Senior Citizen Savings Scheme • National Savings Certificate 
• Kisan Vikas Patra

The calculator shows the interest rate for each savings scheme. By entering the amount

Postman SQL Database Error and Solution

SQL Database error and Solution

Could not retrieve row from page by RID because the requested RID....


Execute below query one by one at once using Query Analyzer

Use database_name

Outward Clearing Procedure For Sub Offices in DOP Finacle

  • Outward clearing in Sub Offices is quite similar to Head Offices but little bit variation involved as mentioined below. 
  • The step by step procedure for lodging the outward cheques at Sub Offices is as follows 
  • Step by Step ProcedureLodging of Cheques in Counter PA login

Invoke the HOMSO then the system will display the screen as shown in the below figure 

Then select the function as "ADD" then the system auto fills the date as shown in the figure

Then click on Go then the system will display the screen as shown in the figure

Then enter the following details as mentioned below

Enter the account number ______________ 
Account number to be entered in this field should be as follows

For SB subsequent deposits enter the customer SB account number 
For remaining accounts subsequent deposits (RD/PPF/SSA) enter the account id as SOLID+0017 
For opening of New Account enter SOLID+0382 
2. Enter the amount _______________
3. Enter the Cheque number _______________
4. Enter the MICR code _____________________
5. Enter the Cheque date ____________________
6. Enter the Tran code as '10'

Then click on Submit then the system will display the messade Data Added Successfully.
Repeat this process for all the cheques.

Verification of Cheques in Supervisor Login

Invoke the menu HOMSO then the system will display the screen as shown in the below 

Then select the funciton code as "Verify" and enter the date as current date as shown in the figure

Then clcik on Go then the system will display the list of cheques entered by the counter PA then click on Submit.Then the sysetm will display the message Data Verified Successfully.

Generation of Report at Sub Offices

Invoke the menu HOMSOEX in counter PA login then the system will display the screen as shown in the below 

Then enter the following
Enter the SOLID ________
date of lodging _____________
select the File/Report type as "Rport" as shown in the below figure

Then clcik on Submit then the system will display the message "File Generated successfully" as shown

Viewing the Report 

Invoke the menu HPR(Print Report) then the system will shown the sreen as shown 

Then click on GO then the system will display the list of reports geenrated in the background from the list of reports select the report CHQLODGED.RPT as shown in the figure

Then click on View details as marked in the below screen click on the explode button as shown
Then the system will display the following screen as shown in the below figure

Send the file path as marked in the above screen so that we can genearate the txt file by below procedure

Invoke the menu HTRFTOPC for text file generation then the system will display the screen as shown in the below figure 
Then the system will ask two parameteres i.e., souce file and destionation directory

Enter the souce file as " /finreports/CDCI_LOGS/RAMADEVI1996/CL13.rpt " (in our example)
Enter the destination directory _________________ (Ex;-D:/ or C:/) as shown in the below figure

In our example we gave destination directory as 'D' drive then the text file will created in that 'D' drive by file name CL13.rpt (For example)

  1. Send the cheques along with the hard copy to HO(Head Office)
  2. Text file created in the system can be shared by email to the concerned HO.