Friday, July 17, 2015

SPCOD Articles FAQ, Issues and Solution

SPCOD Articles   FAQ, Issues and solutions

Issue-1:

Speed net package is automatically closed when the article number is scanned in Transfer-to-postman option 

Solution:

The pin code of this article is not of your office. Simply return the article by writing pin code mismatch. To login speednet, press cntrl+alt+del select task manager, select process tab click on speednet.exe and click on end process. Now open speednet again. 

(To return article, open speednet operator login -> press Cntrl+C press enter key 3 times, scan the article and close bag after scanning all other articles.)

Issue-2

Article is not listed when article number is scanned in transfer-to-postman option. 

Solution-: 

Type the article number instead of scanning. Now one message will be shown. “No article data”. Go to supervisor of speednet tools->request resnd COD booking data-> scan the article and click on appropriate button. Exit and run speednet communication.

Try to transfer after an hour. If data is still not available, track the article in indiapost website. 
for kerala Circle
If the booking data is not available, mail the article number) with subject booking data issue) to ecommerce.keralapost@gmail.com. Data will be received next day.

COMMON OMISSIONS 

1. Many offices will account BPCOD amount correctly in daily account but corresponding article will not be shown as delivered in BO remarks option in postman operator. The sender will not get the amount until you show the article as delivered in BO remarks screen of postman module and verification in supervisor.

2. What if you forgot to show delivery of some CODs which are actually delivered and accounted?
Solution. Go to BO remarks option of COD in postman and select the article and click OK. Now go to COD verification screen without changing the date, click on fetch after selecting the concerned BO. Now the article will be shown. After this, select the date on which the amount is actually accounted. Now click on verify option.
Thanks to Rajesh C R

Stop Payment Processing in DOP Finalce

Stop payments can be marked as per customer’s request through the menu optionHSPP. Stop Payment instructions for a cheque(s) can be entered only if Issue of concerned chequebook has been acknowledged by customer and is duly entered in the system. Therefore, it is necessary that cheque book should be in acknowledged status before any stop payment instructions are entered in the system. 
The process of HSPP is given below
Menu Shortcut - HSPP
GO
The following screen will be appeared

Fuction - S-Stop Pay
A/c ID - ____________
Begin Chq No. - _______
No. Of Leaves - ________
GO
The following screen will be appeared

Cheque Date - ___________
Reason Code - ___________
Submit
You can also print the report of Cheque stop payment. Select Function Code as print and fill the account no. The report will be print in HPR.

MSDTC (Distributed Transaction Coordinator) Service Stops Unexpectedly

Distributed Transaction Coordinator issues and solution

The MSDTC service terminated with service specific error 3221229584.

I am working on a Windows Server 2008, the MSDTC (Distributed Transaction Coordinator) Service Stops Unexpectedly and I cannot restart it again.

When I go to the event viewer this is the error message that I have got: "A critical error occurred in an MS DTC component therefore the process is terminating. The category field identifies the component that encountered the error. Please contact Microsoft Product Support. 
Error Specifics: hr = 0x80070002, d:\rtm\com\complus\dtc\dtc\msdtc\src\cservice.cpp:473, CmdLine: C:\Windows\System32\msdtc.exe, Pid: 4504"

Solution

Method 1

  1. Create a new Microsoft Management Console (MMC):
    1. Click Start, click Run, type mmc, and then click OK.
    2. When MMC opens, on the Console menu, click Add/Remove Snap-in, and then click Add.
    3. Click Component Services, click Add, and then close the window.
    4. Click OK on the Add/Remove Snap-in dialog box.
  2. Expand Component Services, and then in the Computers node, right-click the computer that is generating the error, which is usually My Computer, and then click Properties.
  3. On the Advanced tab, the location of the log file, Msdtc.log, should be %SystemRoot%\System32\Dtclog. If this is not the location that is indicated, use the Drive and Directory controls to specify this location.
  4. Click Reset Log.
  5. Start the MSDTC service.

Method 2

  1. Rename the %SystemRoot%\System32\Dtclog folder to Dtclog.old.
  2. Create a new Dtclog folder in the same location (%SystemRoot%\System32\Dtclog).
  3. At a command prompt, type the following, and then press ENTER:
    MSDTC -resetlog
  4. Start the MSDTC service.
Thanks to Vijayakumar SA, Salem East

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