Monday, August 17, 2015

ePayment Clarification regarding Not Accounted / Not Verified

Non Accounted / Not Authorized  in ePayment Website

The non accounted / not authorized transactions are available in the CEPT ePayment server to update the same in divisional login to avoid the public complaints. But the same option having to many procedure to process the account verification.

Once the non accounted / not authorized transactions are verified in the divisional login the same has been accounted immediately to effect the payment of the biller.

Just for Information

The above said non accounted / not verified transactions having valid period to authorize from the divisional Login.
Valid Period : 3 Months
Once three months over from the date of receipt non accounted / not verified transactions will be disappeared from the ePayment website. 

COD Article Booking data available but not received

COD Booking details available in CEPT but not received

The booking details of CODs are available in Parcel Net MIS under COD Article Details option and virtual data is not received from the central server after sending request resend from Postman Supervisor. 

Instruction 

Forward the following files to CEPT to get the solution.
  1. Zipped copy of the RNet communication folder.
  2. Copy of the backup of eCounter database
  3. Non receipt of COD Article details. 
Please note that a file of bigger size or such multiple files are to be sent in HDMS through Google Drive only. The procedure to be followed for sending files of bigger size e.g. database backups etc or such multiples files associated with a particular Ticket in HDMS may be accessed following the link:

BNPL Parcel User Login failed and Solution

While creating the database using BNPL Software / Attaching the BNPL database in SQL Server it may shows an error message as "Login Failed for User BNPL".

The above said error message was shown when the user of BNPL is not available in SQL Server. In Some of the cases the above error comes when reinstalling SQL server due to hardware / software problem we may attached the database without creating the database of BNPL using BNPL Parcel Software.

Solution

  1. Attach / Restore BNPL Parcel Database in your SQL Server.
  2. Download and Replace the Latest version of BNPL Parcel Software which is available in CEPT FTP.
  3. Download the attached script which is given by CEPT to create BNPL User.
  4. Execute the same using MM Script Tool.

R Net Communication : Invalid Column name 'AddressMobileNumber'

Invalid Column name 'AddresseeMobileNumber'

The R Net Communication execution error message  as "Invalid column name Address Mobile Number" in some of the offices which is not configured properly. 
The above error message may comes due to up-gradation error. 

Solution

  1. Solution has been given by CEPT is now available in PoTools.
  2. Download the attached script and execute the same using MM Script Tool.

R Net Communication Error "Index was outside the bounds of array"

Index was outside the bounds of array

The R Net Communication shows an error message as "Index was outside the bounds of array" whenever execute the communication. so that the COD and other articles information are not transmitting / receiving to / from Central Server.
Error Messages:
1. "Index was outside the bounds of array"
2. "The process cannot access the file because it is used by another process"

Solution

  1. Check the following aspects before taking the above issue with CEPT.
  2. Check DATA folder of R Net communication, if any file is available with extension .ZIQ inside the DATA Folder, Just remove it.
  3. Check inside RXD folder if any file like trxcheck.log is available then remove it.

If the above issue has not been settled even applied the said solution, just raise a ticket in HDMS of CEPT.

R Net MIS : Website Overview

MNOP Information

As per MNOP concept now RMS / Post Offices can Close Bags to it's Pinrange catchment area only. Following are the Guidelines for Bag Closing and Configuration under MNOP implementation

RMS Office:

A sorting extract based on PIN range for both Registered and Un-Registered mail has been prepared for the purpose of sorting at the mail offices under new arrangement and same is available under "Report -> R Net Hub Master" menu.

L1 Mail Office:

1. All L-1 mail offices will close direct bags for each other.
2. An L-1 office will also close bags for all L-2 offices as well as delivery post offices mapped / attached to it.

L2 Mail Office:

1. All L-2 mail offices attached / mapped to L-1 office can close bags for that particular L-1 office.
2. An L-2 office may also close bags for all other L-2 offices mapped to the same L-1 office if the need be.
3. It will also close bags for all Delivery offices mapped to it.
4. An L-2 mail office would not close bags for any other L-1 office to which it is not mapped.
5. Similarly, an L-2 office will also not close bags for any other L-2 office which is not mapped to the same L-1 office.

Post Office:

Post offices would prepare two kinds of bags (separate for unregistered and registered mail) for their parent mail office (L-1 or L-2 as the case may be), which would be as follows

Registered Mail:

1. A bag containing TD mail to be delivered by the Post Offices mapped to the same parent mail office.
2. A bag containing Non-TD (NTD) mail i.e. all mail other than TD, to be delivered by Post Offices not mapped to the same parent mail office.
3. Post offices would continue to retain station articles i.e. articles to be delivered from the same post office.

Unregistered Mail:

1. A bag containing TD mail to be delivered by the Post Offices mapped to the same parent mail office
2. A bag containing Non-TD (NTD) mail i.e. all mail other than TD, to be delivered by Post Offices not mapped to the same parent mail office.
3. Post offices would continue to retain station articles i.e. articles to be delivered from the same post office.
Note: MNOP related Meghdoot / R Net softwares are available for download at FTP.