CEPT Provides Clarification regarding COD Artciles

Please login to https://services.ptcmysore.gov.in/ParcelNet/ . Go to COD Reports -> COD Article Details enter the COD article number and click on the search button.  Please see report regarding COD Article Delivery and ePaymentDetails . If the article is disposed properly, the in the status column of the COD ePayment Data report , the article should be shown as delivered. 

If the article is not shown as delivered in the COD ePayment Data report , there is some issue at the delivery office.    Please go though the  document available for downlaod  and rectify the issues at ur end. 

If the article is  shown as delivered in the COD ePayment Data report and still there is compliant regarding non payment of COD amount to the biller , please ask the payment office to go though the document available at link "Download" on the page  and rectify the issues at their  end. 

Note :

  • If the issue is not resolved after following the procedure advised in the document referred to at (1) above, please forward a backup of the eCounter and Postman db along with  copy of the RNet communication folder and  article details
  • Document referred to at (1) above is attached for reference .