Clarification has been received from AD(SB), New Delhi-1 on the subject, as mentioned below.Kindly cause circulation to all concerned for information, guidance and necessary action.

​"In case account stands at SO or HO, Passbook is not mandatory in CBS post offices but if account stands at a BO, it is mandatory for transaction at either BO or SO or HO."

​All SOLs may please be instructed accordingly.​

Note: This is extraction of email which received from the concerned CBS Branch. Kindly confirm the same or refer the concerned order before taking any kind of action.