• Sometimes when we try to accept the deposit using PPF/SSA accounts mistakenly wrong amount may be fed in the system.
  • All the deposits of PPF/SSA by default will be in posted state it means that deletion of tran id is not possible. Only we can do is we have to verify the tran id in the supervisor.
  • After verification we have to follow the reversal procedure.
  • For example if the deposit amount is Rs 1000/- then if by mistake the user entered Rs 10000/- then we have to reverse the transaction.

Step by Step Procedure for reversal for SSA/PPF accounts

  • In the first step invoke the menu HAFSM in the HO supervisor and unfreeze the account finally submit and verify in another supervisor.
  • After unfreezing the account follow the below steps.
  • Invoke the menu CPWTM then the system will show the below screen as shown

Then select the following details

Function code as "ADD"
Select Tran type/Sub type as "Cash Normal Payment" or "T/CI--- Customer Transfer" depends on the usage.
Select the type as "N-Normal withdrawal" as shown in the below figure.
  • Then click on Go then the system will show the below screen
  • In the above screen enter the following details as mentioned below
Enter the Account number (Dr) as "SSA account number"
Enter the Amount
  • In the report code column remove the code WITDR and click the searcher and select the code as REVRS as shown in the below figure
  • Then finally click on submit and verify the tran id in the supervisor
  • In the next step again freeze the account in HO supervisor login with debit freeze finally submit and verify the account.