Saturday, April 16, 2016

Important Instructions on EOD operations


In the last two weeks of implementing centralised EOD, the following issues have been observed. Unless you are implementing the guidelines issued, it would require further escalation to take action against for failure to follow the guidelines. 

The instructions are reiterated once again and sent herewith: 

HISCOD: 

1. HISCOD menu has a list of limited validation to ensure that “Unverified accounts does not remain”, “No blocking validations”, “Inventory is maintained properly” – Unless these are validated at HISCOD, the problems are carried forwarded to other stages, more particularly the third stage of EOD. 

2. Running HISCOD, by design itself is mandated to run at SOL level individually, to ensure that smooth validation happens at each PO level. If this HISCOD is run in circle sets, the system will not validate these above parameters and it will push these SOLs to the next stage, without validating any of the mandatory rules. 

3. In extraneous circumstances, due to inordinate delay in DC closure of the previous day, if a situation is chronic, EOD central team would be initiating this menu after informing you, in sets. Otherwise, this HISCOD must be invoked at SOL level individually by each postmaster. 

4. Circle CPCs are in the habit of coming to CPCs at 2000 hours and invoking HISCOD in Circle Sets in single stroke and passing on to the next stage. This ac is highly irregular. We have the user-IDs of circle CPCs who have invoked the menu with set ID and at what time. This will be shared to Circle heads for further necessary action.

5. Hence, SPOCs/ In-charge of CPCs are requested not to run the HISCOD in circle sets. Instructions may be issued to all POs down the line to invoke this menu as and when the counter hours are completed, individually, by each postmaster. 

HSCOD: 

1. Few Circle CPCs, are attending office only at 2000 hours and none present up to that time to contact. They are invoking HISCOD in bulk in one set and as and when this is moved to the next stage without any validations, they started invoking HSCOD, beyond the prescribed permitted parallelisation. This is highly irregular. 

2. This would consume, more resources and other CPCs are made to wait unnecessarily.

3. Hence please follow the instructions on parallelisation strictly. 

4. Few of the circle CPCs are invoking HSCOD in bulk and going out of CPCs. If few SOLs fail due to some reasons, none present there to review the status and initiating the process once again. At their leisure, they come after 2200 hours and invoking the same menu once again. There by, none present to see the failed SOLs for more than 2 to three hours at night. We will be sharing the details of such instances through screenshots containing the time of triggering sets and if once failed, attending to the same after 2-3 hours gap. 

REGULARISING THE OPERATIONS AT PO LEVEL: 

1. The counter hours are completed by 1500 hours. On most of the days, Since the Finacle was very slow, or either the application is down, during the last two weeks, the situation was managed with due pressure. Now the system is back and normal, Please insist the supervisors to verify the transactions as and when happened. We have a set of offices, which are continuously verifying the transactions only after 1500 hours. Most of the transactions have been verified after 1500 hours by few Supervisors. We intend tracking the details of Supervisors, verifying after 1500 hours or at particular intervals would be extracted and sent to CPCs for action. 

2. Entering OLTP transactions (On Line Transaction Processing) after 1800 hours is discouraged. If it pertains to BO transactions, CPCs can identify such sub offices and get an administrative order from the region/circle for treating these BOs to be accounted for on the next day.

3. When few other SOLs in the country is doing EOD level-2, if OLTP is also allowed in the system, it tends to be de-stabilized and as such, the DB servers are loaded with more requirements of taking up OLTP, running HISCOD, HSCOD at a time. 

4. Hence, it is instructed to CPCs, to stop entering Online transactions after 1800 hours in any case. 

5. It should be ensured that HISCOD is run by individual SOLs starting from 1500 hours and this should be ensured to complete this HISCOD before 1800 hours in any case. 

6. Similarly, without exceeding the parallelisation prescribed, CPCs must ensure hat HSCOD is also completed by 2000 hours daily. There may be exceptions in few post offices, but this can not be regular that HSCOD running is triggered at CPC level after 2000 hours and completing them, the early morning on the next day. 

As we have logs and data for each of these instance described in the email, these can be retrieved at any time and shared with Circles, in cases of requirement. 

Hence, I would request all SPOCs to put their efforts on the same line of EOD support team (DOP) to complete the date change of all SOLs in their circle before 2000 hours / 2100 hours. 

We intend conducting a on day workshop at Chennai during fourth week of April. The venue, agenda for the meeting etc would be shared shortly. The discussion would be on streamlining the EOD operations. 

(V M SAKTHIVELU)
Deputy Director CEPT
+919444227090

Regarding processing and acceptance / rejection of new PLI and RPLI proposals procured in the month of March, 2016




PA 

Directorate replies to NFPE on provision of five days week

Examination for Direct Recruitment of Multi Tasking Staff in Administrative/Subordinate Offices will be held on 24.04.2016 - TN Circle

Examination for Direct Recruitment of Multi Tasking Staff in Administrative/Subordinate Offices will be held on 24.04.2016 . Candidates are requested to download the admit card. Click here to download.

Download Hall Ticket : http://www.dopchennai.in/Login.aspx

Five policy initiatives to strengthen India’s digital infrastructure : Ravi Shankar Prasad


Union Minister for Communication & IT, Ravi Shankar Prasad said that on the policy front, the government has five key initiatives to make India’s digital infrastructure more strong. These are optical fiber network, virtual mobile network, common service centers, digitally connected postal services and the rural BPO.

Speaking at the launch of LG K-Series smartphones – the first ‘made in India’ phones by the company, Prasad said that when he became Minister of Communication and IT one of the significant areas of his priority was electronic manufacturing which was in a very nascent stage at that time.

He informs that LG is aiming to manufacture one million smartphone from this facility which they have already started and is being formally launched now. “India is home to one billion plus mobile phones, 400 million internet penetration – which is 60 to 65 % mobile based. One billion Indians having a digital identity being kept under the most secure conditions. On just a click of a button one can know the digital identity of Indians with due regard to their privacy. These are being used to promote good governance for the delivery of services.”

“Every government comes with its own programmes but certain programme becomes transformational – Digital India, Make in India, Skill India, Start-up India, Stand-up India, Smart Cities are all transformational programme to make India enlightened, informed and empowered,” he added.

Prasad said that Indians first observe technology and then they adopt it, they then start enjoying it and then become empowered with it. “Today, India is home to 230 million smartphones – with this I hope in the coming 2-3 years this figure is going to become 500 million. From desktop to laptop to smartphone the journey is totally phenomenal.”

He then mentioned about the five policy initiatives to make India’s digital infrastructure more strong. “The first is, we are connecting 250,000 Gram panchayats of India by Optical Fiber Network. When our Government was formed, the total optical fiber laid was 357 km and optical pipe laid was about 2200 km. In less than two years we have laid 135000 km of optical pipe and 115000 km of optical fiber in the entire country. Once we reach the cluster of Gram panchayat, we are going to have optical WiFi facility to take it to all the villages.”

Elaborating on the second one he said, “We have cleared a policy recently of virtual mobile network where you don’t need to have infrastructure of your own, you can purchase bulk talking time, spectrum of others and outsource franchise like services all over the country.”

“Third is, the Common Service Centers where we have got 157,000 CSC in the country, many of these run by cooperative of women. They are giving digital services, insurance, banking, digital literacy, making passport and other important services. When our Government came it was 83,000, we propose to scale it upto 100,000 more,” he asserted.

Giving an insight about the fourth, he said, “We have got 1,55,000 Post Offices in the country – we are digitizing them at a great speed with core banking solutions. When our government came, only 230 Post Offices were core banking solution- banking from anywhere to anywhere on just a click of the button. Now the total number is nearly 21,000, in less than two years and by April end or May will do all the 25000. We are going to give hand-held devices to about 130,000 rural post offices – solar powered for eEducation for insurance for postal delivery, third party services etc. Very soon by March next year, we are going to start a payment bank of the postal community. The wide platform of the postal department is so huge that about 60 global and Indian consortium have shown willingness to partner with India Post on a third party services. These are global names like World Bank, Deutsche Bank, City Bank, Templeton, Barclays and many others.”

Lastly, the fifth he talked about the BPO call centers in the tier-three and tier-four cities of India that the government is planning to launch very soon. “We will be giving some incentive also and create rural digital employment opportunity because the whole range of digital services is there to be serviced by these call center BPOs.”

The Minister further added, “Now we all need to understand that when all these will start operating in India in a big way how much shall be the demand for smartphones and on digital delivery of services. I see Digital India as a one trillion dollar economy in the coming five to seven years. About 400 billion shall be the smartphone and other electronic manufacturing, about 350 billion shall be the IT and IT enabled services and other 250 billion shall be the communication services. We are promoting innovation in a very big way.”

CORE BANKING SOLUTION ( FAQ For MPKBY AGENTS)

CORE BANKING SOLUTION(MPKBY AGENTS) 

Core Banking Solution (CBS) is a network of post offices, which enables customers to operate their accounts and avail account related services from any post office. It replaces the existing sanchay post. The difference between sanchay and CBS is very simple. Sanchay Post is a LAN (Local Area Network) based application. CBS on the other hand is a centralized application with internet base. 

MPKBY agents canvas customers and procure RD business. At present agents are preparing bulk lists either manually or through RD Customer package provided by DOP. 

As Finacle CBS is implemented in DOP, MPKBY/PRSS agents need to prepare bulk list through Web Portal https://dopagent.indiapost.gov.in by using the user name and password. Every MPKBY/PRSS agent will be provided with user name and password.

Once the agent logons to web portal, all the accounts linked to the particular agent will be displayed. Agents can select multiple accounts by clicking the check box. Search option is also available for selecting the account number with fetch option. Once the accounts are selected, system navigates to the next screen. After completion of the selection, the agent has to select SAVE. The saved accounts will be appeared on the screen. 

In Cash Mode, if there is no rebate payment or partial default payment, the agent can click on “Pay all saved installments”. 

If there are default installments, Default fee, if any, will be displayed against the particular account. Suppose if there are three months default, default fee for the 1st defaulted month alone will be displayed. 

After selecting the accounts, we have to mention the no of total installments (to know default fee or rebate, click the option ‘get rebate & default fee’) and SAVE the same. After clicking on ‘pay all saved installments’, a reference number like C123 will be generated. 

Agents can take required number of print outs from the “Reports” menu by entering the “Reference Number”. The file can be downloaded either as “PDF” or “XLS”also.

While adjusting to any changed new scenario, generally we feel nervous. It is quiet natural. At the same time we have to understand that change is inevitable. Our ancestors already proved that Wonders and impossible things are possible because of only two things. They are interest and changing of mindset. 

Frequently Asked Questions

1. What is the maximum and minimum number of accounts in the schedule?

Fifty is the maximum and minimum is one account.

2. What is the maximum amount of the schedule?

Maximum amount is Ten thousand. And there is no maximum limit for the cheque accounts ie deposits made, through cheques, issued by the customers.

3. Can the agent give the schedules beyond ten thousand; say 10050- by foregoing the commission for the excess amount?

NO. Exact ten thousand should be observed.

4. Is there any restriction in the submission of number of schedules?

No. Any number of schedules may be given in the day. However each schedule should not be beyond ten thousand.

5. Is it compulsory to get cheques for each deposit?

Yes. However, the agent can accept one cheque for all deposits of the same depositor.

6. Can the agent mingle the cash and cheque accounts in one schedule?

NO.

7. What about new accounts in the schedule?

New accounts, RD Loan, Repayment of RD Loan should be presented separately.

8. Can the depositor pay the RD installment directly, even though he paid the previous installment through agent?

Yes. Any account can be accepted in the finacle by delinking or linking from the agent by obtaining a letter from the depositor.

9. Will the posting be done automatically, by just generating the list itself?

No. the posting will be completed only after upgrading the schedule at post office by using the agent ID and reference number.

10. Can the agent modify or delete the generated list?

Yes.

11. Is it compulsory to present the generated list to the post office on the same day itself?

No. Generated schedules may be submitted to the Post office on any day, but before the default date.

12. What is the care, to be taken about password?

The password will be blocked after entering the wrong pass word for ten times. It will be released only by the data migration command centre (DMCC) by raising a request. The password should also be changed with regular intervals of 180 days for security measures.

13. How can the agent confirm himself about the upgrading of the schedule?

He can confirm the upgrading by checking the ledger entries of the account in the net portal.

14. Can the agent take print outs of the previous schedules?

Yes. The agent can take the printouts in the reports menu by entering the reference id of the schedule.

15. How can the software calculate the rebate on the deposits of the same account, which appears in the two generated lists?

The rebate will be changed by updating the second list and total eligible rebate will be given in the second list itself.

16. What is the default calculation of the RD accounts?

For this purpose the accounts were segregated two types ie the accounts opened between first and fifteenth of the month and between 16th and last day of the month. The deposits made beyond the concerned period will be paid with penalty.

17. Is there any TDS exemption for the schedules of Rs. 5000- & below?

Yes.

18. At present schedules, for which agency period is expired, are also being allowed on the basis of collector letter which confirms the extension is under process. Is there the facility in finacle?

NO. Transactions could not be performed by Agents on expiry of Agent License.

19. Is the PAN card compulsory for opening of SB accounts for agents? Can the agent be allowed with other proof in the place of PAN?

PAN Card is compulsory. No other proof is allowed.

20. Is there any change in the present default fee?

Yes. In the finacle software, the default fee for RD account is one rupee for Rs. 100-Dn.

21. What is the meaning of the term OLD ACCOUNT NUMBER IS NOT ALLOWNED IN CHEQUES?

A new ten digit number, introduced in the place of old account number, should only be used on the cheques.

22. Is the assals number compulsory in operating the schedule?

No. The assals number is not compulsory.

23. How can we see the ledger entries of the account

General details will be appeared on the display screen. However full details of the account may be found by clicking on the account number.

24. What is the difference between DSA ID and user id?

Both are same.

25. What is the meaning of pending, success, failure in generating schedules?

They say the status of the generation of the schedule. However after successful generation of the schedule only, the reference number will be allotted.

26. What about the commission?

The commission, eligible, will automatically be credited in the SB account of the agent. Hence the Commission should not be deducted from the total amount of the schedules.

27. Finacle does not allow new accounts in the routine schedules for the first time. Does it mean that the agent will forego the commission for the first month?

No. The commission, for the new accounts also, will automatically be credited into the agent’s SB account.