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 Login Related- FAQ

  • I have registered my mobile number in CSI. But still I am unable to login.

    The mobile number will be picked up from the Rule 38 master data available with the Divisions, This mobile numbers taken from the available CSI master data till 25.09.2022. Thereafter if mobile number not available error has occurred, then it should be updated by requesting the Divisions to update the mobile number in the Rule 38 master data.

  • I have forgot my password.

    In case of the updated password is forgotten by the employee the request can be made to resend the password to the registered mobile number by clicking on the forgot password link in the login form. Confirmation through OTP is mandate for this purpose.

Application Related - FAQ in Rule 38 Software

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